Return Policy

We have a 6-day return policy for damaged or defective goods. If you receive a product that is faulty, damaged, or incorrect, you are eligible for a full refund or replacement.

To initiate a return, please contact our support team at [info@dermitashealthcare.com] within 6 days of receiving your order. Once we receive the returned product, we will inspect it and process your refund or replacement at the earliest. Refunds for defective products include the full product cost, shipping charges, and return shipping costs incurred by you.

If you wish to return a product due to personal preference or an incorrect order placed by you, a partial refund will be issued (product cost minus shipping charges). The customer will be responsible for the return shipping cost.

For a smooth return process, please ensure:

1. The product is unused and in its original packaging.

2. A valid proof of purchase is provided.

3. The return request is initiated within 6 days of delivery.

For any assistance, feel free to reach out to us at [info@dermitashealthcare.com]. We’re happy to help!